Refund and Returns Policy
In sha’Allah you won’t need to return, refund, or exchange.
yet if you encounter any sizing issues, defects, or other concerns, please follow the procedures below
Return & Refund Policy
- If by some extremely rare chance the product you receive is not up to your standard.
- if the jewellery got Damaged in the shipment. you may request a refund (with proof of damage in photos or videos).
- Kundan jewelry will Fix it or Exchange it wit New one.
- Please note that you have to let us Know the within 24 Hours after Receiving your Order.
- After inspection and approval, your refund will be processed to your original payment method within 7–10 business days the parcel is received back.
Bulk & customized order can’t be refunded.
Shipping Charges
- Customer would have to resend the parcel via a reliable courier service at Kundan jewellery Address.
- Shipping & tax Charges are non refundable.
How to Apply
All requests—exchange, refund, or cancellation—should be submitted via WhatsApp or email (info@kundanjewellery.pk). We’ll guide you through each step promptly.